Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we are unable to accept a refund or exchange for your item(s).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept returns on sale items. All sale items are final.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We ask that you fill out the following form to begin your return: FORM LINK
Once your return request is received, we will send you an email to notify you of the approval or rejection of your refund and how to proceed.
Once your item has been returned, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item please fill out this form: FORM LINK
To return your product, you should mail your product to: 52 A Sager Drive Rochester NY 14607
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.
For the return item form can we have the following:
Item To Return:
Reason For Return: